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POSTPONED Understanding Compassion Fatigue – Galway

June 7 @ 9:30 am - 4:30 pm

€30 – €70


Tickets are not available as this event has passed.

This interdisciplinary workshop is being held in Galway, The Connacht Hotel. It is coordinated by SCI, ISCP and PODIATRY and is suitable for all practitioners who work in the Health and Social Care Profession.

Compassion fatigue describes “the overall experience of emotional and physical fatigue that caring professionals experience due to chronic use of empathy when engaging with service users who are suffering in some way” (Newell & MacNeil, 2010). A large part of compassion fatigue is built directly into the fabric of the kind of work caring professionals do.

It is acknowledged that caring professionals often work in challenging environments, where traumatised and vulnerable service users/patients can present with challenging, and emotional behaviours (Keogh & Byrne, 2016).

Research indicates that as a result of these challenges, the incidences of compassion fatigue, secondary trauma and burnout is significantly high within the caring profession. Moreover, research highlights the significant detrimental effects, on the individual, the organisation and service users/patients themselves, of compassion fatigue, where not recognised and addressed appropriately.

This course aims to enhance understanding and awareness of the signs and symptoms of compassion fatigue, to reflect on our daily practice and identify steps to prevent and/or minimise risk of experiencing compassion fatigue as well as providing participants with a self-care toolkit which aims to aid resiliency in professional practice.

Learning Outcome:

Demonstrate an understanding of the concepts and approaches of compassion fatigue, burnout and self-care.
Apply self-care interventions in the learners’ own lives.
Create a toolbox of personal and professional self-care strategies.
Identify their own strengths and areas for growth in relation to boundaries and resilience.
Contrast competing ways of understanding different styles of burnout and the reasons for them.
Recognise signs of burnout in themselves and others and be aware of prevention as well as approaches to deal with it.
Integrate the practices of Compassion Satisfaction vs Compassion Fatigue into the learner’s lives.
Understand the difference between terms such as sympathy, empathy, pity and empowerment.

Registration open at 9:30 am workshop starts promptly at 10 am. 


Jennifer Reidy has a wide range of work and educational experience in the caring and wellbeing professional sectors. Jennifer holds a BA in Applied Social Studies in Social Care from Limerick Institute of Technology. The final year of this honours degree was spent researching the terms ‘Compassion Fatigue and Burnout’ which led to the creation of a relative thesis. At the time, the term ‘Compassion Fatigue’ was never researched at this level in Ireland and it then became a sought-after piece of research, which attained a First-Class Honours Degree.

Jennifer continued working in the field following her graduation but over those years noticing a lot more levels of burnout and compassion fatigue than she ever did before, possibly due to new found awareness. Staff turnover rates began to rise and a lot of her colleagues spoke of having social care exit plans due to sheer exhaustion. Organisations and colleges began contacting Jennifer looking for more information and seeking her to attend public speaking sessions on this topic.


June 7
9:30 am - 4:30 pm
€30 – €70
Event Category:


The Connacht Hotel Galway
Old Dublin Rd,
Galway, H91 K5DD Ireland
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Charlotte Burke
HSCP Joint event