Housing Support Officer’s

Job Posted: 18th June, 2024

Employers Details


Company/Organisation Name: Galway Simon Community

Contact Person: HR Department

Phone: 091 381828

Email: jobs@galwaysimon.ie


Job Title:

· Housing Support Officer (HSO)- Emergency Services Permanent 33.5hr

· Housing Support Officer (HSO)- Prevention/Women & Families 2 yr Fixed Term 37hr

· Housing Support Officer (HSO)- Community Based Housing (City) Permanent 37hr

· Housing Support Officer (HSO)- Men’s Residential Services Specific Purpose 37hr


Job Location: Galway City


Responsibilities include:

· Act as a key worker, assess clients’ needs, and develop/review support plans. Create robust support plans focused on housing stability and personal development.

· Advocate for clients in dealings with other agencies and support them in claiming benefits

· Advocating for housing security and alternative accommodation options.

· Provide day-to-day support, involve residents in service activities, and offer follow-up support. Support clients to live, work, and participate in society based on their preferences.

· Maintain contact with external agencies for the benefit of residents.

· Identify and secure move-on options for clients, and support them in transitioning

· Work with other teams to ensure clients receive sufficient support when moving on.

· Ensure residents comply with their occupancy agreements, manage accommodation charges, and anticipate move-on to minimize voids.

· Ensure essential domestic duties are carried out, maintain properties and gardens in good condition

· Maintain recording systems, adhere to policies and procedures, and prepare necessary reports

· Attend and participate in training courses, and identify areas for future training

· Act as a First Aid responder, carry out duties with reasonable care, and ensure safety procedures are followed

· Represent the organization positively at meetings and events, maintain confidentiality, and adhere to policies

· Perform additional duties as requested by management, which are consistent with the job and responsibilities


· Essential:

  •  Degree in social care or a related discipline and have already or commit to registering with CORU as a Social Care Worker before end of the grand parenting registration period. A minimum of 2 years’ experience working in a similar role Have an understanding of the physical, mental health and substance misuse needs affecting our clients & a knowledge of the specialist services which can address these needs
  • Have an understanding of the importance of confidentiality in relation to work
  • 2 years’ experience working in a similar role within a social care setting
  • Have a valid and full clean driver’s licence


· Desirable:

  • Knowledge and proficient experience using Microsoft Office 365
  •  Experience securing accommodation in the private rental market.
  • Possess good supervision skills
  •  Evidence of being trauma informed in your approach to work
  •  Be self-motivated, positive, patient, non-judgemental, resourceful, and able to motivate and inspire others



HSE Social Care Worker 02/02/2022 scale €34,985 – €50,419


· Benefits include 25 days holidays (pro rata)

· Premiums where applicable: Time and a half on Sundays, Double Time on Bank Holidays, Sleep Over Premiums

· Employee Pension Scheme

· Employee Assistance Program

· Educational Assistance Program

· Bike to Work Scheme


Any Other Information:

*Closing Date: 30/06/2024

*How to Apply/Contact Details: All applicants should submit a CV and Cover letter to jobs@galwaysimon.ie, by 5pm on closing date Sunday 30th June 2024.

For more detailed Job Descriptions of each position, please visit https://galwaysimon.ie/careers/ All applicants should submit a CV to jobs@galwaysimon.ie, by 5pm on closing date on 30th June 2024

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