Residential Service Manager (Person in Charge)

Job Posted: 11th April, 2025

 

Employers Details

­­­­­­­­­­­­Company/Organisation Name: Barrog Healthcare

Contact Person: Zenia

Phone: 014033867

Email: recruitment@barroghealthcare.ie

Company logo:

 

 

Job Title: Social Care Worker –  Residential Service Manager (Person in Charge)

 

Job Location: Mallow or Leamlara, Co.Cork

 

Responsibilities include:

 

Professional

  • Be responsible for the effective governance, operational management, and administration (as Person in Charge) of the residential service in Cork.
  • Provide direct line management, supervision and leadership for the service in accordance with the service delivery model.
  • Ensure all relevant records and documentation are kept appropriately and up to date in relation to service users and staff in particular ensuring compliance with record keeping in line with legislation and HIQA requirements.
  • Ensure compliance with all requirements under the Health Act 2007 relating to the duties of PIC.
  • Be responsible for ensuring all relevant registrations and qualification requirements are maintained for their tenure.
  • Be responsible for all aspects of Health and Safety of service users and staff and compliance with Health and Safety legislation.
  • Keep up to date with any changes in legislation including but not limited to the Health Sector, Disability Sector, Health & Safety etc.
  • Keep the Referral Agents fully informed and up to date on all significant matters relating to the delivery of service.
  • Ensure follow through and accountability on any responsibilities in relation to young people/vulnerable adults as agreed
  • Manage enquiries, complaints and allegations from young people/vulnerable adults engaged with the Service in accordance with National Policy and Service Policy Guidance documents.
  • Seek the advice of relevant personnel as required.
  • Contribute to the promotion, creation and maintenance of a welcoming, safe, caring,

stable and supportive environment.

  • Ensure the involvement of young people and vulnerable adults in decision-making on matters that affect their lives, at the individual and collective levels and proactively promote within Service provision a range of structures, procedures, processes and practices to give young people and vulnerable adults the opportunity to have their voices heard and valued.
  • Ensure that the dignity, humanity, and value of each person is a permanent feature of all practices.
  • Oversee Service projects e.g. Service forums/induction/training days etc.
  • A willingness to support an out of hours ‘on call’ facility. We have a specialised team of ‘on call advisors’ who handle all out of hours calls and management get calls only for escalation of serious matters and emergencies.

 

Administration and Accountability

  • Contribute to the ongoing development of the service in keeping with good practice, HIQA requirements and Company objectives.
  • Oversee the administration and day to day operation of the service.
  • Ensure that all information and records relating to young people/vulnerable adults, their families, staff, colleagues etc., are treated in a thoroughly professional manner in line with local guidelines and in accordance with the principles of confidentiality, data protection legislation and Freedom of Information.
  • To comply with GDPR guidelines
  • To oversee, monitor and evaluate:
  • Reference/Review and Case Conferences Notes
  • Team Meeting/Group Supervision Notes
  • Complaints and Compliment Logs
  • Medical and Medication Records
  • Incident Reports
  • Supervision and Appraisal Notes
  • Core Member, Assistant and other stakeholder feedback.
  • Person Centered Plans.
  • Reports from internal and external inspections and quality audits.

 

Resource Management

  • Provide leadership and motivation in order to optimise service delivery by developing teams and promoting change management.
  • Supervise Team Leaders, frontline disability staff & other staff as appropriate. Be responsible for the maintenance of all relative HR Forms/Records and Payroll Returns.
  • Be responsible for the probationary appraisal of staff and the completion of probationary appraisal reports as required. Make appropriate recommendations regarding whether employees’ standard of work during probation is satisfactory and whether appointments should be confirmed.
  • Ensure compliance with and implement HR policies and procedures and guidelines.
  • Manage a budget as defined, including, financial packages for young people / vulnerable adults in Service and Service budgets.
  • Contribute to a range of reports including annual reports, performance indicators, court reports etc. as required. Responsibility for returning quarterly reports pertaining to service provision.
  • Oversee the development and implementation of policy, information sharing protocols, audit systems and referral and integrated care pathways.
  • Contribute to service plan process by recognising and replicating successful interventions and by identifying unmet needs and service requirements into the future.
  • Assist in ensuring that the Service makes the most efficient and effective use of

developments in IT.

 

Training & Professional Development

  • Participate in regular professional supervision.
  • Provide guidance and education for work experience students. Undertake ongoing professional training and development.
  • Engage in and promote reflective and evidence-based practice.
  • Be responsible for own health and wellbeing in order to carry out the duties of the role / is committed to managing own work / life balance.

 

Health & Safety

  • Comply with and contribute to the development of policies, procedures, guidelines and safe professional practice and adhere to relevant legislation, regulations and standards.
  • Have a working knowledge of the Health Information and Quality Authority (HIQA) standards as they apply to the service for example National Standards for Child Protection and Care and comply with associated Tusla – Child and Family Agency/ H.S.E. protocols for implementing and maintaining these standards as appropriate to the role.
  • To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service.

 

Criteria:

Essential:

 

Qualifications and /Experience.

  • A minimum of 3 years in a management or supervisory role in the area of health or disability; and
  • An appropriate qualification (Level 7 on the QQI scale or higher) in health or social care (that meets HIQA requirements for Person in Charge)
  • A QQI Level 6 qualification in leadership / management or be willing to complete same
  • Have a proficient working knowledge of the HIQA Standards and Health Act (2007) and associated regulations and guidance; and knowledge of national policies in the disability sector.

And:     Have a minimum of five years’ experience of working in Disability / Child protection / Community care or other child and family services with a similarly challenging client group.

And:     Candidates must have a suitable standard of professional attainments.

And:    Candidates must have the requisite knowledge and ability (including a high standard of suitability and management ability for the proper discharge of the duties of the office) with a minimum of three years proven experience in a leadership role.

And:     Have proficient ICT skills including a working knowledge of Microsoft Packages – Excel

and Word and be familiar with an email package e.g. Lotus Notes/Outlook.

 

Health: A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

Character: Each candidate for and any person holding the office must be of good character

 

Salary: €55,000 to €61,630. It is expected that new entrants will start at the first point in the scale. dependent on experience.

 

Benefits:

  • Competitive starting salary
  • Annual pay increments
  • Sunday overtime rate
  • TOIL – Time Owed in Lieu
  • Contributory Pension Scheme
  • Death in Service Benefit
  • Dedicated on-call service for out of hours support for operations
  • Promotion and development opportunities
  • Support for further education and training
  • Access to Cycle to Work Scheme and tax-free bus/Luas/rail/coach tickets
  • Access to Employee Assistance Programme (EAP) 24/7 access to professional counselling, medical, financial and legal advice
  • Refer a friend bonus
  • Discounted driving lessons

 

Any Other Information:

*Closing Date: 20 April 2025

*How to Apply/Contact Details: APPLY HERE

 

Attachments: Yes

 

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